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ADM+S partners with New South Wales Ombudsman to analyse the use of automated systems in NSW government sectors

Authors Loren Dela Cruz
Date 23 January 2023

The ARC Centre of Excellence for Automated Decision-Making and Society (ADM+S) has partnered with the New South Wales Ombudsman to map and analyse the use of automated systems in state and local government sectors in New South Wales (NSW).

The project will map where and how NSW state and local government agencies are using automated systems in administrative decision processes.

“There have been very few attempts across the world to systematically map automated decision-making in government. This project follows our ground-breaking report from last year on the use of technology in government decision-making,” said the NSW Ombudsman.

In the first stage of this project, Prof Paul Henman, Chief Investigator at ADM+S, and Dr Lyndal Sleep, Affiliate at ADM+S, will distribute questionnaires and conduct targeted interviews with NSW state and local government agencies; building on the work from the ‘Mapping ADM in Australian Social Services’ project which mapped the use of automated systems in social security settings in Australia.

ADM+S Chief Investigator Prof Kimberlee Weatherall, and ADM+S Research Fellow Dr José-Miguel Bello y Villarino will then lead the second part of the research which will analyse the different systems planned and in use by NSW public authorities, and the key risks and issues that emerge.

Researchers from ADM+S and Macquarie University will contribute to different legal and technical elements of the project.

“We expect this project to set an example for other State and Commonwealth jurisdictions to improve transparency and oversight of automated decision-making,” said Dr José-Miguel Bello y Villarino.

The NSW Ombudsman will table a report to NSW Parliament with the findings of the research by the end of 2023.

Media enquiries:
Loren Dela Cruz
Communications and Engagement Manager


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