Burnout by design? Warehouse and shipping workers pay the hidden cost of the holiday season

Author Leah Hawkins
Date 30 November 2021

Christmas and Black Friday are periods of intense pressure for e-commerce workers. In an industry with high turnover and injury rates, there are concerns that working conditions are overwhelming by design.

In an article published in The Conversation, the team behind the ADM+S research project ‘Automated Precarity’ share the concerning statistics behind working conditions at Amazon and similar companies. Research has shown that the pressure of long hours, high speeds and low job security leads to high attrition rates that benefit the companies that workers resign from.

Automated Precarity is a research project that aims to study the experience of Australian e-commerce workers and ascertain if working conditions are comparable to those overseas. Workers in the industry can share their experiences in an anonymous interview for the project and receive a $50 Visa gift card.

Read the full article here.

Participate in the research project here.


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