Dr Lyndal Sleep is an Affiliate of the ARC Centre of Excellence for Automated Decision-Making & Society (ADM+S) from Central Queensland University.

Lyndal’s research focuses on qualitative investigation of moments of technological change in social services delivery, focusing on the experiences of services users with the aim to advocate for more respectful, empowering and safe social services delivery. Her research practice is enhanced by relationships with advocacy organisations and has included semi-structured interviews, interactive workshops, focus groups, document analysis and participant observation.

In Lyndal’s previous role as Research Fellow in the ADM+S CoE, she mapped ADM systems in use in the social services in Australia and the Asia Pacific, as well as developed innovative methods to investigate the experiences of ADM for vulnerable services users. Lyndal has also been developing new frameworks for understanding the interconnections between ADM, administrative structures and domestic violence. Lyndal is passionate about creating a future with more respectful and safe social services delivery.

Her academic background spans science, technology and society studies, sociology, social work and law. Post PhD Lyndal has been Chief Investigator in a number of research projects, including the NSW Ombudsman funded Mapping Automated-Decision Making Tools in Administrative Decision Making, Notre Dame-IBM Technology Ethics Lab funded Trauma-informed AI: Developing and Testing a Practical AI Audit Framework for Use in Social Service, and ANROWS funded project Domestic Violence, Social Security Law and the Couple Rule. Lyndal has also published in leading national and international journals.