Mapping automated decision-making tools in administrative decision-making in NSW

The project is a partnership between ADM+S and the New South Wales Ombudsman to map and analyse the use of automated systems in state and local government sectors in New South Wales (NSW). The project follows from a ground-breaking report on the use of technology in government decision-making published by the NSW Ombudsman in 2022.

The project will first map where and how NSW state and local government agencies are using automated systems in administrative decision processes. This is the first attempt to undertake such a systematic mapping in any jurisdiction in Australia and one of the very few attempts across the world. This first stage, led by Prof Paul Henman, Chief Investigator at ADM+S, and Dr Lyndal Sleep, Research Fellow at ADM+S, will distribute questionnaires and conduct targeted interviews with NSW state and local government agencies; building on the work from the ‘Mapping ADM in Australian Social Services’ project which mapped the use of automated systems in social security settings in Australia.