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What do News Audiences Want from AI?

In this talk, T.J. Thomson discusses news audiences’ experiences with AI-generated or -edited content in journalism, identifying the social-ethical-legal issues that news audiences think exist in this area.
Last February, Dr. T. J Thomson presented at Hacks/Hackers Brisbane on the perceptions, challenges and opportunities for generative AI in newsrooms.
Now, as many newsrooms have started experimenting and are looking to solidify and mature their policies on AI, T.J takes a timely look at what the audience is thinking.
AI can be used for a number of purposes in journalism from brainstorming and enriching to optimising, editing, creating, and presenting. Yet it also has serious potential ethical and legal implications, including around bias, inaccuracies, copyright, labour, creativity, and credibility.
Acknowledging this tension, this talk will explore news audiences’ experiences with AI-generated or -edited content in journalism and identify the social-ethical-legal issues that news audiences think exist in this area.
So what are the expectations news audiences have for how AI should be used in journalism and how comfortable they are with around two dozen specific use cases?
SPEAKERS

Dr TJ Thomson is an Affiliate of the ARC Centre of Excellence for Automated Decision-Making & Society (ADM+S) from RMIT University. He is a researcher on two ADM+S signature projects: Critical Capabilities for Inclusive AI and Generative Authenticity. TJ is also a senior lecturer in visual communication and digital media at RMIT and an Australian Research Council DECRA Fellow.
TJ’s research is united by its focus on visual communication. A majority of his research centres on the visual aspects of news and journalism and on the concerns and processes relevant to those who make, edit, and present visual news. He has broader interests in digital media, journalism studies, and visual culture and often focuses on under-represented identities, attributes, and environments in his research. T.J. is committed to not only studying visual communication phenomena but also working to increase the visibility, innovation, and quality of how research findings are presented, accessed, and understood.