Building on work in social services on trauma-informed practice, researchers identified key principles and a practical framework that framed AI design, development and deployment as a reflective, constructive exercise that resulting in algorithmic supported services to be cognisant and inclusive of the diversity of human experience, and particularly those who have experienced trauma. This study resulted in a practical, co-designed, piloted Trauma Informed Algorithmic Assessment Toolkit.

This Toolkit has been designed to assist organisations in their use of automation in service delivery at any stage of their automation journey: ideation; design; development; piloting; deployment or evaluation. While of particular use for social service organisations working with people who may have experienced past trauma, the tool will be beneficial for any organisation wanting to ensure safe, responsible and ethical use of automation and AI.

This resource is part of the Critical Capabilities for Inclusive AI project.

Suggested citation: Henman, P., Fay, S., Sleep, S., Khan, A. H., Tran, D. K., Elvery, A., & Maitra, S. (2025). Trauma-Informed AI Assessment Toolkit. ARC Centre of Excellence for Automated Decision-Making and Society. https://www.tiakit.com/